We analysed a broad range of competitors, from fast fashion to luxury brands, to identify key UX improvements. In collaboration with EGO’s team, we conducted UX workshops and User Journey Mapping to pinpoint pain points and opportunities for enhancement. We created Content Maps to outline the structure and features of key pages. Additionally, key variations for specific pages were developed, such as Standard Product versus Co-Ord Product Pages. These efforts helped summarise the content for each page and identify repeated or similar modules for consistency.
As part of EGO’s digital transformation, we updated the App’s design, assets, and modules to ensure consistency across all digital touchpoints. While much of the user journey was replicated from Web to App, we focused on making the App Landing Page more dynamic and App-centric, featuring an immersive launch experience with full-height images and videos and a story section to highlight new collections, trends, and editorial content. We also refined the App’s launch experience by incorporating seamless consent screens for tracking and notifications, ensuring a smooth user journey from the moment the App is opened.
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